I am here to help. Someone on the business side of this restaurant should review the operating processes. As customer based business you would think that they would hire a full time cook leaving the serving staff to serve waiting customers and not cooking individual orders. My daughter had a reuben and ate every bite and she never eats everything. So this week, we ordered the same for lunch - same problem. Last week I waited 20 minutes for two take-out sandwiches, I had to ask twice at the counter for my order. They weren't bad just not what I was expecting.
I wasn't happy with the cashier, she wasn't friendly at all, guess being a people person isn't her forte. But you had healthy fresh options and different egg combinations to make a bagel sandwich. The coffee selection was quite lavish and impressive too!!! Ordered a breakfast sandwich on an asiago cheese bagel and it was delicious. The iced coffee and coffee ice cubes were great and prefect for the hot day we were having. The bagels are the best around!! On that thought, we took a half dozen home. Here's what I have experienced after several visits: 1 Limited number of bagel varieties available for sale--it seems that no matter what time of the day I arrive--morning, early lunch, late lunch, etc. I ordered a warm turkey baglini.
I wish the old crazy bat that owns the place would just sell to someone who would run a business that has employees that can actually serve the customer. I have never walked out of the place without waiting at least 10 minutes. Sad to see this decline. This is how it is done in other bagel shops also. Asked the supervisor why they were so hard, and we recommended we have them lightly toasted so they would be less hard.
If you can spread the word to call ahead and you will be put on a list for that day. Arrived at 1pm on a Weds--shortage of bagels for take-away. Ordered a breakfast sandwich on an asiago cheese bagel and it was delicious. They ran put of reg coffee, their ice machine was broke and they did not offer any ice at all. Instead of having one person on the grill, each person who takes an order goes in the back and cooks there own eggs. Not the place to go for a quick bagel pick up before work. I complained and I got a bagel with cream cheese and the manager that day said he would refund me the difference when he was done doing what he was doing, and I never saw him after that I was so disgusted we left.
Lots of flavors to choose from. My daughter had a reuben and ate every bite and she never eats everything. Long lines at register, one person taking orders. Restaurant was dirty--napkins thrown on floors, coffee counter dirty, carpet unswept, tables unwiped. I have decided to limit the give-away to 5 dozen per day on a first come, first serve basis.
You can eat in as well as take out. I will be back frequently Our last visit there was terrible. They offered nice fresh muffins, a rarity in this part of Florida. They were a little busy the times I have went and had a 3 - 10 minute line. I have received such heart-warming thanks from so many grateful people. Coffee that gets stronger as the ice melts, not weaker.
Please message us your contact information,… Hello! For some insane reason they can't seem to toast a bagel there without burning it. I have been searching for this location for about two years - no kidding. Catering orders are also great. I had a medium roast with vanilla, caramel, and kahlua. Additionally, the recipients must reside within the north shore area, extending from Wading River to Mt.
I guess I'm the moron since I continue to give them business every so often when I don't feel like driving another few miles to Rocky Point for a bagel. When we first came here, two years ago, the bagels were much better. Restaurant was dirty--napkins thrown on floors, coffee counter dirty, carpet unswept, tables unwiped. Like yellow cake mix and corn meal. Please reach out if you or anyone you know has extenuating circumstances.
But if you visit on weekends there is one person on the grill to move the line along. Overheard a man asking for his money back because he had requested staff attend to the missing items on the coffee bar, and he waited and waited with no response to his issues. Took our dozen home and struggled through eating them - way too hard. The iced coffee and coffee ice cubes were great and prefect for the hot day we were having. I liked the atmosphere and I was happy with the bagels themselves.